Management and engagement
Organizational culture
The Pulse survey (refers to a "pulse check", i.e. a quick diagnosis), conducted in 2023 with over 6,000 employees, indicated that "good conversations" and "collaboration" were the culture drivers with the most significant evolution in the internal audience's perception compared to the previous year's survey, followed by the pursuit of increased diversity.
With engagement and cultural evolution as primary challenges, the key aspects to be addressed in 2024 at Klabin are efficiency and safety.
Klabin's employees
At the end of 2023, Klabin's workforce was made up of 17,525 professionals. The 8% reduction compared to the year 2022 was mainly due to the necessary adjustments for reducing fixed costs.
Klabin has been steadily increasing the representation of women in its workforce since 2019, when 15% of the total were female professionals. In 2023, women came to represent 21.62% of the total workforce. The percentage of black people (39.93% in 2023) has also been increasing in recent years, reflecting awareness-raising actions at all levels and operational units. The index of people with disabilities in the workforce recorded a slight increase during the period: from 2.82% in 2022 to 2.98% in 2023.
Employee profile in 2023
Turnover
Turnover rates are important indicators for evaluating organizational climate and attracting diverse and qualified employees, which can guide Klabin's recruitment and retention practices. In 2023, the accumulated turnover rate, which considers both voluntary and involuntary turnover, stood at 19.81%. In 2022, this rate was 19.56%, and in 2021, it was 17.81%.
